Main Challenges
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CASE STUDY
Business Overview
- One of Canada’s most visited full-service online travel service.
- Offering customers 24/7 access to the best combination of Canadian travel products including scheduled and charter flights, car and hotel reservations, vacation packages, destination activities, trip insurance and mapping information.
Challenge
- To offer price competitive charter air inventory for distribution and packaging.
- To access and secure accurate charter inventory within a high volume environment.
- Leverage single access distribution/procurement point with a variety of charter suppliers.
- Accessing additional content without modifying current implementation
Solution
- Build and update an availability cache from various charter air sources.
- Automate the reservations and process
- Connect and merge charter air suppliers into single standard platform for shopping and booking.
Results
- Standardized shopping, booking and service delivery activities for various charter services
- Improved agility to meet market demands.
- Seamless integration of new or seasonal charter air services for Expedia