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Accovia’s single-point connectivity boosts performance of big travel operations
Qwest lets you speed up operations with a single point of connectivity to the best, most complete inventory of worldwide travel suppliers and retailers. Plus, it puts the power in your hands to conduct fast and accurate searches according to your own business rules, as well as streamline your booking and management processes.
Benefits
- Get direct, single-point access to suppliers for the best and most exclusive content
- Optimize your existing contracts by selecting the most cost-effective source
- GDS (Sabre, Galileo/ Worldspan, Amadeus) and GNE (ITA Software)
- Over 100,000 hotels worldwide
- Over 20 low-cost carriers
- Over 20 French & Canadian tour operators
- 4 car companies
- Bypass GDS if needed
- Strengthen relationships with preferred partners (airlines, hotel chain etc.)
- Manage your procurement business rules more efficiently
- Specific supplier and class of services
- Hotel “best fare search” on different channels
- Specific gateway enforced
- Management of air block space and charter allotments
- Management of room allotment
- Centralize management of air fares (private & publish)
- Centralize management of booking information from various sources (super PNR)
- Automate the entire reservation process
- Yield specific airline through specific source
- Complete set of APIs (Web Services, OTA xml)
- Data export to external systems (Financial, CRM, BI etc)
Features
- Search & price
- Stores all your shopping research
- Point-to-point: domestic & international itineraries
- Multi-stop: domestic & international itineraries
- Combined private & public fare searches
- Combined passenger types (adults, children, infants, seniors, government, etc.)
- Management of supplier commissions & net fares
- Fare mark-up (% or fix amount)
- Fare rule validation (mileage, HIP, backhaul, min. one-way check, etc.)
- Supplier prioritization rules
- Sorting display rules
- Tax & surcharge validation
- Multi-currency
- Booking
- Unique reference ID for multiple-source bookings (air, hotel, car, etc.): super PNR
- Links to 3rd-party source bookings (airline system PNR, GDS PNR, CRS GNR, private system and booking reference)
- Seat selection
- Special request (SSR, OSI, Frequent Flyer, etc.)
- Credit card payment and validation process management
- Booking history
- Booking modifications
- Package integrity rule validation
- Divide & split PNR
- Add/remove segment
- Add/remove passenger
- Air rule validation (eg.: minimum connecting time, ticket re-issuance)
- Management of change and cancellation fees
- Passenger name change
- Modification history
- After-sales
- Ticket issuance (batch or single PNR)
- Exchange
- Refund
- Void
- Travel document management (voucher)
- Supplier-originated changes (schedule changes, hotel & car confirmation, property information, etc.)
- Reporting (including ARC & BSP, manifests)
- Vendor-initiated change monitoring
- Source booking record verification (prior to performing a change, ticket, cancel or document production function)
- Ticket issuance (batch or single PNR)
- Technologies:
- J2EE framework assembled
- Open source COTS & FreeWare components exposing XML services (wrapped in JAVA or WebSvc)
- Decision tables defining contextual business
- Rule engine technology runs in memory, extensible and highly scalable
Find out how Qwest connects your business to optimal performance