Main Challenges
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CASE STUDY
Business Overview
- A major North American Tour Operator distributing to 18,000 travel agents
- Managing a high volume of travellers each year (millions)
Challenge
- Access to public air fares (including web fares)
- Priories own private fares
- Increase operation efficiency (single source of procurement for air to the multi-component
packaging)
Solution
- Automate the full reservation process (availability, pricing, booking ,ticketing & reporting)
- Priories airlines based on origin/destination, types of fares, class of service, etc.
- Stores all information required for reporting including ARC & BSP
- Display, sell and manage products, services, contracts and vendors dynamically
Results
- Improved ability to adapt quickly to changing market dynamics and conditions
- Proactively leverage on competitive advantage.
- Optimized vendor/supplier agreements by enforcing market business rules.
- Improved ability to assemble and support a variety of packaging business modules.
- Provide cost – effective connections to airlines and Global Distribution Systems